--- title: New School Year Started description: New School Year Started --- [![School Lunch POS | K-12 School Nutrition Software](https://blog.pcsrcs.com/hubfs/pcsrcs_Oct2016/image/logo1.png)](http://pcsrcs.com/) ## k-12 Nutrition on the Web ![](https://blog.pcsrcs.com/hubfs/pcsrcs_Oct2016/image/SNA%20updat.jpg) - [HOME](http://pcsrcs.com/) - [ABOUT](http://pcsrcs.com/about-us/) - [Testimonials](http://pcsrcs.com/about-us/testi/) - [SOLUTIONS](http://pcsrcs.com/pcs-solutions/) - [Nutrition-Inventory](http://pcsrcs.com/pcs-solutions/nutrition-inventory/) - [FR-Accountability-POS for School Food Service](http://pcsrcs.com/pcs-solutions/fr-accountability-pos/) - [Parent Account Portal](http://pcsrcs.com/pcs-solutions/parent-account-portal/) - [POS Hardware for School Food Service](http://pcsrcs.com/pcs-solutions/pos-hardware/) - [SUPPORT](http://pcsrcs.com/support1/) - [Live Support!](http://pcsrcs.com/support1/live-support/) - [Training & Education](http://www.pcsrcs.com/training/video/rnhelp) - [NEWS & EVENTS](http://NEWS%20&%20EVENTS) - [Events Calendar](http://pcsrcs.com/events/) - [CONTACT](http://pcsrcs.com/contacts/) - [Locate Account Manager](http://pcsrcs.com/manager/) # New School Year Started # New School Year Started Now that year start is well under way, we hope that all of our customers have had a chance to take a step back and evaluate how things are going. As always, we appreciate any feedback that you may have. RightNOW, PayPAMS and TrakNOW support teams put out the maximum effort for school start. In addition, based on customer suggestions, we provided more webinars and video instruction at the PCS-NOW Online Help Center. We hope that you have found these efforts effective. An increased focus on Quality Assurance and Support Staff training has paid off. We found lower call volumes in general, about 10% less than last year. An increased number of customer questions and problems were quickly resolved during the initial call and fewer calls were waiting for call backs at the end of each day. Therefore, we are nominating as "Support Person of the Month" our whole PCS Support Team as thanks for a great job.   October, 15 [Dave S.](https://blog.pcsrcs.com/blog/author/dave-s) 0 Comments - [Tweet](https://twitter.com/share) ### Written by [Dave S.](https://blog.pcsrcs.com/blog/author/dave-s) View all posts by: [Dave S.](https://blog.pcsrcs.com/blog/author/dave-s) Search this site on Google search ### Archives - [November 2016 (32)](https://blog.pcsrcs.com/blog/archive/2016/11) - [October 2014 (8)](https://blog.pcsrcs.com/blog/archive/2014/10) - [February 2014 (7)](https://blog.pcsrcs.com/blog/archive/2014/02) - [July 2015 (7)](https://blog.pcsrcs.com/blog/archive/2015/07) - [March 2016 (7)](https://blog.pcsrcs.com/blog/archive/2016/03) - [July 2014 (6)](https://blog.pcsrcs.com/blog/archive/2014/07) - [August 2014 (6)](https://blog.pcsrcs.com/blog/archive/2014/08) - [March 2015 (6)](https://blog.pcsrcs.com/blog/archive/2015/03) - [June 2015 (6)](https://blog.pcsrcs.com/blog/archive/2015/06) - [January 2016 (6)](https://blog.pcsrcs.com/blog/archive/2016/01) - [May 2013 (5)](https://blog.pcsrcs.com/blog/archive/2013/05) - [October 2013 (5)](https://blog.pcsrcs.com/blog/archive/2013/10) - [April 2014 (5)](https://blog.pcsrcs.com/blog/archive/2014/04) - [November 2014 (5)](https://blog.pcsrcs.com/blog/archive/2014/11) ### Categories - [Newsletter Item (93)](https://blog.pcsrcs.com/blog/topic/newsletter-item) - [Uncategorized (46)](https://blog.pcsrcs.com/blog/topic/uncategorized) - [Customers (27)](https://blog.pcsrcs.com/blog/topic/customers) - [SNA Event (21)](https://blog.pcsrcs.com/blog/topic/sna-event) - [PCS Employee (8)](https://blog.pcsrcs.com/blog/topic/pcs-employee) - [Insider (7)](https://blog.pcsrcs.com/blog/topic/insider) - [Lorem (7)](https://blog.pcsrcs.com/blog/topic/lorem) - [Hardware (6)](https://blog.pcsrcs.com/blog/topic/hardware) - [POS Terminals (6)](https://blog.pcsrcs.com/blog/topic/pos-terminals) - [ipsum dolor (6)](https://blog.pcsrcs.com/blog/topic/ipsum-dolor) - [bibendum mauris (5)](https://blog.pcsrcs.com/blog/topic/bibendum-mauris) - [elit (5)](https://blog.pcsrcs.com/blog/topic/elit) ### Live Chat with a sales representative ~ Coming Soon! ### Live Help [![](https://blog.pcsrcs.com/hubfs/pcsrcs_Oct2016/image/livehelpcitrix.png)](http://pcsrcs.com/support1/live-support/) ### Social Media [![Visit Us On Facebook](https://blog.pcsrcs.com/hubfs/pcsrcs_Oct2016/image/facebook.png)](https://www.facebook.com/pcsrcs?fref=ts) [![Visit Us On Twitter](https://blog.pcsrcs.com/hubfs/pcsrcs_Oct2016/image/twitter.png)](http://www.twitter.com/PCS_NOW) [![Visit Us On Linkedin](https://blog.pcsrcs.com/hubfs/pcsrcs_Oct2016/image/linkedin.png)](http://www.linkedin.com/company/pcs-revenue-control-systems-inc.) 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